How to Enable Location Permissions
Location permissions are essential for MileEZ to automatically detect and track your drives. This guide shows you how to enable the correct location permissions for reliable automatic tracking.
Why Location Permissions Are Required
MileEZ needs location access to:
- Detect when you start driving
- Track your route and calculate mileage
- Automatically stop tracking when you arrive
- Save trip data for expense reports
Important: For automatic drive detection to work reliably, you must grant "Always Allow" (iOS) or "Allow all the time" (Android) location access.
Enabling Location Permissions on iOS
During Initial Setup
When you first enable drive detection in MileEZ:
- Open the MileEZ app
- Tap the Settings tab
- Tap Drive Detection
- Toggle Automatic Drive Detection ON
- When prompted, tap Allow While Using App
- Tap Change to Always Allow in the follow-up prompt
- Select Always in iOS Settings
If You Need to Change Permissions Later
If you previously denied permissions or need to update them:
- Open iOS Settings app
- Scroll down and tap MileEZ
- Tap Location
- Select Always
- Enable Precise Location
Verifying Your Settings
To ensure optimal tracking:
- Location: Always
- Precise Location: ON
- Background App Refresh: ON (Settings > General > Background App Refresh > MileEZ)
Apple's Official Steps
For the most up-to-date instructions, visit Apple's support page: Change Location Services settings on iPhone
Enabling Location Permissions on Android
During Initial Setup
When you first enable drive detection in MileEZ:
- Open the MileEZ app
- Tap the menu ☰ and select Settings
- Tap Drive Detection
- Toggle Automatic Drive Detection ON
- When prompted, tap While using the app
- Then tap Allow all the time in the follow-up prompt
If You Need to Change Permissions Later
If you previously denied permissions or need to update them:
- Open Android Settings app
- Tap Apps or Applications
- Find and tap MileEZ
- Tap Permissions
- Tap Location
- Select Allow all the time
- Enable Use precise location if available
Additional Location Settings
For best accuracy, also check:
- Location Mode: Settings > Location > Location Mode
- Set to High Accuracy or GPS, Wi-Fi, and mobile networks
- Google Location Accuracy: Settings > Location > Google Location Accuracy
- Enable Improve Location Accuracy
Google's Official Steps
For the most up-to-date instructions, visit Google's support page: Control app permissions on your Android phone
Troubleshooting
Location Permission Still Shows as Denied
- Restart the app: Close MileEZ completely and reopen it
- Check system settings: Verify permissions in device Settings, not just in the app
- Reinstall if needed: As a last resort, reinstalling the app may help
"While Using the App" vs "Always Allow"
- While Using the App: Only tracks when the app is open (not recommended for automatic tracking)
- Always Allow/All the time: Allows background tracking for fully automatic drive detection (recommended)
Privacy Concerns
MileEZ only uses your location to:
- Detect and track drives
- Calculate mileage for tax purposes
- Show your route on the map
Your location data is:
- Stored securely on your device and in your private account
- Never sold to third parties
- Only used for mileage tracking functionality
Related Articles
Related Articles
How to Enable Motion and Activity Permissions
Learn how to enable Motion & Fitness (iOS) or Physical Activity (Android) permissions for improved drive detection
How to Enable Automatic Drive Detection
Learn how to turn on automatic drive tracking and optimize detection accuracy for your device
Getting Started with MileEZ
A complete guide to setting up MileEZ and tracking your first trip